SHIPPING & RETURNS
SHIPPING POLICY
At GemRoute, we strive to ensure a seamless and enjoyable shopping experience for our customers. Here's an overview of our shipping policy: Orders are typically processed within 1-3 business days, excluding weekends and holidays. Customized or personalized items may require additional processing time. We offer several shipping options to accommodate your needs, including standard shipping, expedited shipping, and international shipping. Shipping costs and delivery times vary based on your location and selected shipping method. For any questions regarding your order status, tracking information, or shipping inquiries, our customer care team is available to assist you. Contact us via email at gemroute@hotmail.com or through our customer service WhatsApp at +919511319495.
RETURN & EXCHANGE POLICY
Please note that all sales are final. We do not offer exchanges, returns, or refunds unless the item received is damaged or defective upon arrival. In such cases, please contact us within 7 days of receiving your order to arrange for a replacement or refund.