STORE POLICY
CUSTOMER CARE
At GemRoute, we prioritize your satisfaction. Our dedicated customer care team is here to assist you every step of the way. Whether you have inquiries about our jewelry, need help with customization options, or have questions about wholesale orders, we're here to help.
To get in touch with us, simply fill out the form on our customization page, email us at gemroute@hotmail.com, or reach out to us via WhatsApp at +919511319495. We look forward to hearing from you and providing personalized assistance to ensure your experience with us is exceptional.
PRIVACY & SAFETY
At GemRoute, we prioritize the privacy and safety of our customers. We are committed to ensuring that your personal information is secure and protected. Here’s how we handle your data:
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Secure Transactions: We use industry-standard encryption technology to ensure that your financial information is protected during transactions on our website.
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Collection of Information: We collect personal information such as name, email address, and shipping address only for the purpose of processing orders and providing customer support. We do not sell or share your information with third parties without your consent.
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Use of Cookies: Our website uses cookies to enhance your browsing experience and analyze website traffic. You can choose to accept or decline cookies through your browser settings.
WHOLESALE INQUIRIES
For wholesale inquiries at GemRoute, we invite you to explore our customisation section or simply fill out our contact form. We offer competitive pricing and personalized service to meet your bulk order needs. Whether you're looking to customize jewelry designs or inquire about our wholesale options, our team is ready to assist you. Visit our website today to get started or reach out via our contact form for more information. We look forward to partnering with you to fulfill your wholesale jewelry requirements with quality craftsmanship and exceptional service.
PAYMENT METHODS
Credit / Debit Cards
UPI
Bank Transactions